Welcome to the Equinox Consulting Ltd FAQ page. Here you’ll find answers to some of the most commonly asked questions about our business and IT consulting services, designed to support your organisation through the process of change and transformation.
Unit4 (Agresso) is a cloud-based ERP solution that gives your employees control over how they want to work which allows for improved efficiency.
Unit4 ERP manages data and business processes across an entire organisation within a single solution. This allows companies to streamline processes, improve data visibility, and automate tasks. Using our expertise, we ensure your solutions are designed specifically to meet your unique business needs.
Unit4 ERP is the leading solution within many people-centred industries, notably the public sector, higher education, professional services, healthcare and non-profits.
The most common question we receive is “is there an easier way?”
Many users are unsure if there is a simpler way to complete their tasks and feel like there should be.
We work to streamline processes and ensure that users are able to complete their tasks in the most efficient way possible.
Equinox is an expert in Unit4 ERP which allows our business to provide specialist consultancy in a way other businesses cannot.
A lot of the time, businesses install Unit4 and then don’t know where to begin. That’s where our managed services come in. We embed ourselves as part of your team.
Equinox can help businesses at the beginning of their journey with ERP software systems or aid during your installation period via help or training. We can also help organisations that have a system installed but need support due to internal business changes such as staff changes. For more information, contact us here.
At Equinox Consulting Ltd, we specialise in providing business and IT consulting services designed to support organisations through the process of change and transformation.
We understand the rapidly changing IT landscape and work to implement the best technology solutions for your organisation, both now and in the future.
We provide everything from end-user devices to internet connections and everything in between, helping you to plan, purchase, install, and maintain your company’s information systems.
While not many customers have adopted cloud-based ERP systems (only 20%), we have been learning a lot about Unit4’s other cloud-based products.
This puts us in a great position to provide education and support to customers as they transition to the cloud.
We have been particularly impressed with products like FP&A, which offer incredible features.
To ensure that we are up-to-date with the latest terminology and able to understand complex finance issues, we are completing some e-learning courses in accountancy.
Equinox Consulting Ltd provides IT consulting, products, and services to customers throughout the UK.
Our team works closely with your organisation to understand your business needs and provide IT recommendations to help you meet or exceed your business goals.
We help you purchase hardware and software at the best price and provide technical services to install and maintain your information technology investment.
Equinox Consulting Ltd helps to bridge knowledge gaps within organisations by identifying critical issues and developing bespoke training and documentation.
We work to ensure that organisations are never left in the dark again and that users are equipped with the tools they need to get the most out of their systems.
Equinox Consulting Ltd is there to supplement your in-house staff, not replace it.
Our team can help with needs assessments, research on products and services, and implementation of those products and services.
We are there to help with projects that you may not have the time or expertise to complete on your own, ensuring that your organisation has the support it needs to succeed.
Yes, our training materials are customised and tailored to meet the unique needs of each client.
Absolutely.
In addition to Word documents and videos, we also offer in-person training sessions, combining various approaches to ensure comprehensive learning.
While our primary focus is on training departmental users, we can also provide certain aspects of superuser training and system user training.
Ultimately, our approach is driven by the specific requirements of our customers.
Yes, because our training is customised to each client, we can develop it to your unique needs, including skill levels to ensure that it is most effective for your team.
Project management is crucial for Unit4 ERP implementation because it helps ensure the software is implemented efficiently, on time, and within budget.
Effective project management also helps align the project goals with the organisation’s overall objectives, maximises the value of the ERP system, and minimises risks and disruptions during the implementation process.
The duration of a Unit4 ERP project can vary depending on factors such as the organisation’s size, complexity of business processes, customisation needs, and readiness for change.
Generally, Unit4 ERP projects can range anywhere from several months to a year or more.
Hiring external consultants for Unit4 ERP project management can be beneficial, especially if the organisation needs more internal expertise or resources.
Consultants like Equinox Consulting bring specialised knowledge and experience, provide objective guidance, accelerate implementation, and offer valuable insights.
The project manager is responsible for planning, organising, and coordinating all aspects of the Unit4 ERP project.
They ensure that the project stays on track, manage resources, mitigate risks, communicate with stakeholders, and ensure the project objectives are met.
The duration of a Unit4 ERP implementation can vary depending on factors such as the size and complexity of the organisation, the scope of the project, and the level of customisation required.
On average, the implementation process for Unit4 ERP can take several months to over a year. By contacting Equinox Consulting, we can give you a bespoke time estimate for your implementation.
Implementing Unit4 ERP yourself is possible, but it’s important to consider the potential challenges and risks.
While it may seem like a cost-saving measure, the complexity of ERP systems and the potential for issues during implementation can outweigh the potential savings.
Working with an experienced Unit4 implementation partner can help ensure a smoother, faster, and more successful implementation while reducing risks and maximising the benefits.
Equinox Consulting offers comprehensive support and resources during and after the implementation of Unit4 ERP.
We have experienced consultants who guide organisations throughout the implementation process, ensuring a smooth transition.
Equinox also offers training programs to help users become proficient in utilising the ERP system effectively.
Additionally, we can provide ongoing customer support to address any technical issues and assist with the smooth operation of Unit4 ERP.
To handle potential challenges during the Unit4 ERP implementation, maintain open communication, adapt plans as needed, and seek guidance from experienced consultants.
Provide thorough training and ongoing support for end-users, implement a change management strategy, and continuously gather feedback for improvement.
Flexibility, collaboration, and proactive problem-solving are essential for a successful implementation.
Yes, our team is equipped to manage any issue or query, big or small, ensuring tailored solutions for businesses of all sizes.
Absolutely, we offer continued support post-implementation to ensure seamless operation and address any subsequent needs.
Yes, Equinox Consulting provides education and support to ensure your team is confident and proficient in using the new ERP system.
Our comprehensive testing includes system testing of the design and User Acceptance Testing (UAT) to ensure the ERP system is error-free and meets user requirements.
Should you need more information or wish to discuss your project, please reach out to Equinox Consulting.
The duration of a Unit4 ERP system review can vary depending on the complexity and size of your system.
On average, a comprehensive review can take anywhere from a few weeks to a few months.
Equinox Consulting ensures that sufficient time is dedicated to thoroughly examine all aspects of your system to provide a comprehensive analysis and recommendations.
After a Unit4 ERP system review, you can expect to receive a detailed report outlining identified issues and recommendations for improvement.
The improvements can vary based on the specific findings of the review but may include streamlining processes, optimising workflows, enhancing system integrations, and improving overall system performance.
Equinox Consulting’s experts will work closely with your team to tailor solutions that address your unique business needs.
Yes, Equinox Consulting can conduct Unit4 ERP system reviews remotely.
Through effective communication and the use of collaborative tools, our experts can gather necessary information and conduct a comprehensive review without the need for physical presence.
Remote reviews offer flexibility and convenience while ensuring the same level of thoroughness and accuracy.
A Unit4 ERP system review helps ensure your system performs to its best.
Over time, processes and systems can become out of sync with your business needs, leading to inefficiencies and missed opportunities.
A review conducted by external experts can provide valuable insights into the issues that have arisen and offer recommendations and advice on improving your system and optimising your business operations.
System support is the range of services and resources that ensure an organisation’s IT systems and infrastructure operate efficiently and effectively.
Equinox Consulting’s system support aims to ensure that your business systems, including Unit4 ERP, are reliable, secure, and always available to meet the needs of the business and its users.
Many people are surprised to learn that our support services cover everything from minor queries about system access to major incidents.
Some clients assume that support is only available for major issues, but we are here to help with any issue or query, big or small.
We understand that cost is a big factor. After all, any investment in your company needs careful consideration.
If you would like information about our pricing, please get in touch, and we can discuss our pricing.
Effective system support will have a positive impact on your employees by making sure your business is able to use its systems without issue.
Equinox makes sure everyone is able to complete their roles to maximum effectiveness by making sure the system works to support your needs.
What are the benefits of managed services?
Often, companies may find themselves with the Unit4 ERP software installed but need to know how to proceed. This is where our managed services can help you out.
We embed ourselves as part of your team. Unlike other consultancy businesses, we will not disappear into the horizon once your service is complete.
We can help organisations that have a system installed and need support due to internal business changes.
Equinox understands the unique needs of your business, which is why our managed service packages are tailored to suit your specific requirements.
With our comprehensive services, we ensure that your ERP infrastructure is meticulously maintained, expertly managed, and continuously upgraded to minimise any disruptions and maximise its uptime.
Managed services are beneficial for businesses of all shapes and sizes.
For smaller businesses, cost savings and reduced risk are the key benefits.
For larger businesses that have the budget to afford in-house staff, they may use Unit4 ERP managed services for convenience and skill. Managed services take away the stress of hiring new employees and training them, as well as ensure your business can stay on top of its game at no extra cost to you.
If you’re wondering whether an Equinox Managed Service Package is the right fit for your business needs, the answer is a resounding yes.
Our tailored managed service packages offer the technical support necessary to drive your business forward.
Get in touch with Equinox Consulting today to initiate a discussion about your specific needs and benefits from the advantages of a customised managed service package.
Customisation is key for enhanced efficiency, ensuring the system reflects council workflows, regulations, and goals.
Equinox will discuss the specific problems commonly encountered by users like you when implementing Unit4 ERP.
With cyber threats becoming smarter and more tricky, Equinox Consulting is ready to strengthen your ERP data security against dangers.
Get in touch with any enquires you may have and we will get back to you shortly
